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Family Support Division
EFFECTIVE IMMEDIATELY:
Because of the recent COVID-19 restrictions child support payments are to be made directly to the Washington State Support Registry at:
WSSR
P.O. BOX 45868
OLYMPIA, WA 98504
What We Do
The Jefferson County Family Support Division helps to improve lives by delivering excellent child support services.
The Family Support Division represents the Division of Child Support, a Department of Social and Health Services (DSHS) agency. The division works with child support agencies throughout Washington State, the U.S. and abroad to establish and enforce child support and to protect the best interests of children in accordance with the laws of Washington State.
The Family Support Division carries out judicial establishment of paternity and child support enforcements for failure to pay court-ordered child support, and modifications to existing child support orders. The Family Support Division also represents the State of Washington in collection actions on parents owing a duty of support.
Where To Start
The Family Support Division does not represent individuals in child support cases. For a case to be initiated by the Prosecutor’s Office, it must be referred by the Division of Child Support (DCS).
For questions about child support you can call 1-800-442-KIDS(5437). This automated system allows quick access to your case manager by entering your case number. If you do not have a case or know your number press "0" for staff assistance.
We are located on the third floor of the Jefferson County Courthouse at 820 Jefferson Street in Port Townsend, Washington. Our office is open Monday thru Friday 8:30 a.m. to 4:00 p.m. We can be reached at 360-385-9359.
How is Paternity Established?
The paternity of a child born to non-married parents can be established one of two ways: judicially through the entry of a court order or administratively with the filing of a paternity acknowledgement form. Establishing paternity creates a legal relationship between a parent and child.
The Department of Health and Social Services (DSHS), Division of Child Support (DCS), Family Support Division establishes paternity judicially through the entry of a court order in Jefferson County Superior Court. Judicial paternity actions address the following:
- Paternity;
- Child support;
- Back support;
- Health insurance for the child; and
- Custody of the child.
A parenting plan or residential schedule can also be requested in the context of a parentage action; however, it is not required and the State of Washington is not authorized to take a position on parenting plan issues.
The same legal remedies are available with an administrative establishment of parentage (paternity acknowledgement form), however neither a parenting plan or a residential schedule can be entered in an administrative action.
To request services related to the establishment of paternity please contact DCS.
Modifications
The Family Support Division of the Jefferson County Prosecuting Attorney’s Office, Jefferson County Superior Court and the Division of Child Support (DCS) all recognize that the financial circumstances of parents frequently change over time as a child grows up. Because child support obligations in the State of Washington are based upon the financial circumstances of both parents, child support obligations are often subject to recalculation resulting in new support obligations.
A party to a Jefferson County Order (judicial or administrative) or if the parties reside in Jefferson County, may contact the Division of Child Support and request that their child support case be reviewed. A party requesting review need not be a recipient of state benefits in order to request a review of the amount being paid or the amount of support being received. This process is a free service performed by both DCS and the Jefferson County Prosecuting Attorney’s Office.
Contempt
When wage withholding and other administrative remedies cease to be effective in collecting child support from a parent, the Division of Child Support (DCS) may refer a case to the Family Support Division to file a civil contempt action in Jefferson County Superior Court against the parent with the legal obligation to pay support. Once a parent is subject to the court’s jurisdiction the court may use a variety of means to coerce the responsible parent to pay child support; up to and including incarceration.
How To Make A Payment
Go to: "My Secure DSHS" and create a Secure Access Washington (SAW) account.
- Add the DCS Online service.
- Click on "DCS Online" service to register your bank account.
- Within 10 days, you will receive an activation code via mail.
- You will also receive an email when your bank account has been verified.
- With the activation code, log on to the secure site to make your payment.
Sign Up for Automatic Payment Authorization and Electronic Funds Transfer - NO FEE
- Go to Electronic ESHS Forms to download the authorization form.
- Or call 1-800-468-7422 to request the form (DSHS 18-484).
- Or request the form from your local DCS office.
Mail Your Payment - NO FEE Address the envelope to: DSHS / DCS, WSSR, P.O. Box 45868, Olympia, WA 98504-5868
Pay with your Credit or Debit Card - FEE The following agencies charge a fee to deliver your payment. The fee is a percentage of the amount you are paying.
ChildSupportBillPay 855-972-9327
MasterCard, Visa, American Express, Discover Card
You must have the following information to use ChildSupportBillPay:
- Your Social Security Number
- DCS Account Number
CiviTek at MyPaymentPortal
MasterCard, American Express, Discover or Debit Card
You must have the following information to use MyPaymentPortal:
- Your Social Security Number
- DCS Account Number
TouchPay 1-877-778-7540
MasterCard, Visa, or GreenDot Money Pak
You must have the following information to use TouchPay:
- Pay to: WA DCS
- Code City: WA DCS
- State: WA
- Your Social Security Number
- DCS Account Number
Please note, that the Prosecuting Attorney’s Office no longer accepts payments. Payments must be sent through one of the methods above.
Resources
Below are some additional resources for help with child support and family law.
Division of Child Support - https://www.dshs.wa.gov/esa/division-child-support
DCS Quick Help Guide - https://www.dshs.wa.gov/sites/default/files/ESA/dcs/documents/DCS%20Quick%20Help%20Guide.pdf
WSCSS Schedule & Worksheets - http://www.courts.wa.gov/forms/?fa=forms.contribute&formID=73
Quick Child Support Estimator - https://fortress.wa.gov/dshs/dcs/SSGen/Home/QuickEstimator
Northwest Justice Project offers free civil legal assistance and representation for low-income people - https://nwjustice.org/home
CLEAR Hotline (Northwest Justice Project) 888-201-1014
Clallam-Jefferson County Pro Bono Lawyers - https://cjcpbl.org/
Jefferson County Bar Association - http://www.jeffcobar.org/
Washington Law Help (online self help website) - https://www.washingtonlawhelp.org/resource/responding-to-a-petition-for-establishment-of
Washington Courts Paternity Forms Website - https://www.courts.wa.gov/forms/?fa=forms.contribute&formID=44